Many business owners within the hospitality sector have been suffering in silence. From UberEats, Deliveroo & JustEat – to booking.com, Wowcher and others – third-party delivery apps with billions of dollars have perpetuated a distorted business model rooted in consumer convenience — and it’s the restaurants, hotels, spas and workers paying the price.
Transport Secretary Grant Shapps reportedly spent months warning the travel industry to be prepared for a sudden increase in demand, but now UK based hospitality businesses have a second chance.
Many businesses within the hospitality industry have already been deeply impacted by recent events. This is a sector where 80% halted trading and 1.4 million employees were furloughed at the height of the pandemic.